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FAQ

Can I pick up at your facility?

You can not, can only be shipping and optional COD.

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How to contact a salesperson for various information?

Newballoonstore to offer you the best price has dropped every unnecessary cost and wastage. We therefore ask for any information or questions send us an email and we will respond immediately. We have calculated that only one person answering the phone would weigh on prices for a product percentiale by over 10%!!

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As days go by placing your order to receive the goods?

All orders are received daily Vs, if it is customized goods generally after 2/3 days is carried out

the shipment if it is of standard shipment is made on the day after receipt of order. The Courier

Bartolini delivery in 24 hours to the north and central and southern Italy and Sicily in 36 hours to Calabria and Sardinia. As will be shipped you will receive an email from Bartolini with various shipping data.

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How and when do I receive my invoice?

Once processed the order and delivered the goods will be delivered by mail receipted invoice.

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How do I send the logo to be printed on the balloons?

Simple ... pgae the home site at the top right click on "Send Graphic" you can then attach the file to print and be sure to specify

The order No. referenced. Files can be attached in various formats such as PDF, JPG, TIFF, AI, EPS or other.

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How can I pay?

The methods of payment are as follows and can be selected when ordering:

Payment on delivery: With this type of payment you choose to pay directly to the courier upon delivery by check or cash

but it is burdened by costs of cash collection.

Payment by Credit Card: With this method of payment will have no cash cost of collection and the order is given immediately to

complete and ready for shipment.

Payment by Bank Transfer: If you choose to pay by bank transfer you must immediately send a copy of the payment to proceed

the preparation of the order.

 
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